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Franchise Enquiry only Call/Whatsapp : +91-87 78 78 80 50
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Frequently Asked Questions
About SSPTEX
Who we are (ssptex)?
SSPTEX is an Indian saree retailer offering a variety of sarees for weddings, festivals, parties, casual wear and everyday occasions. Our collections include different fabrics, designs, colours and price ranges to suit different styles and occasions.
What types of sarees are available at SSPTEX?
SSPTEX offers a variety of saree collections, including *Pure Silk, Semi Silk, Soft Silk, Fancy, Cotton, Banarasi and other designer and occasion-wear sarees*, depending on the current collection.
Orders & Shopping
Where can I shop SSPTEX sarees?
You can browse the latest SSPTEX saree collections and place orders through our official online store:
Website Link : www.ssptex.com
You can also contact our customer support team for assistance with products and orders.
WhatsApp Number : +91 6379711677 | +91 93610 17849
We have Physical Store!
You can directly walk in to our shop located in Elampillai & Chennai - mudichur!
Can I change my order after placing it?
Order changes depend on the status of your order. Please contact SSPTEX customer support as soon as possible if you need to change your order.
Contact: WHATSAPP NUMBER +91 6379711677 / PHONE NUMBER +91 89257 36421
Payment
What payment methods does SSPTEX accept?
SSPTEX accepts the payment methods currently displayed at checkout,
> UPI
> Credit Card
> Debit Card
> Net Banking
> EMI
> Wallet
Will I receive an order confirmation after payment?
Yes. Once your order is successfully placed, you should receive an order confirmation through email
If you have made a payment but haven't received an order confirmation, contact our customer support team before placing another order.
WhatsApp: 6379711677
Shipping & Delivery
Does SSPTEX deliver across India?
YES
SSPTEX delivers to eligible locations supported by our shipping partners.
How long does SSPTEX delivery take?
Delivery time depends on the destination, product availability, order processing and courier service.
Typical processing time: One Day
Typical delivery time: 2-3 Days
Actual delivery dates may vary depending on the location and courier.
Pre-Booking Notice: Pre-booking orders require additional time for dispatch. The exact estimated time period is mentioned in the product title. Please check the product title before placing your order.
Washing & Saree Care
How should I wash my SSPTEX saree?
Always follow the care instructions provided with the specific saree.
Different fabrics require different care methods. Avoid using a single washing method for all sarees
Can I machine wash a silk saree?
Pure silk sarees require gentle care to maintain their natural shine, softness and rich texture. Dry cleaning is recommended to preserve the fabric's quality and colour. Avoid machine washing, soaking, bleach and harsh detergents. Keep the saree away from direct sunlight and store it in a clean, dry place, preferably wrapped in a soft cotton or muslin cloth. Refold occasionally to prevent permanent creases and maintain its beauty for years.